FAQ’s
Below are some of the most frequently asked questions I get, if you have a question and you can’t find the answer below, please feel free to email me at info@sewandhoop.co.uk or pop some details in to the “Ask A Question” form and I’ll get back to you asap.
Click on an image to display the design information, add to your cart​ and follow the check out process.
Each digital download contains multi formats (5) – HUS, JEF, PES, VIP & VP3
We use PayPal as our payment gateway. We accept traditional payment methods, such as PayPal and major credit and debit cards.
Once the transaction has been completed, you’ll receive an email with a link to download your file. You will also be able to download the file directly from the Downloads section in the account area on the website.
Please note these are digital downloads and no refunds will be given. Please check your purchase before completing. If you have purchased a duplicate of the same design, please contact info@sewandhoop.co.uk for a credit note.
Absolutely. We’d love a photograph of anything you make so we can add it to our product gallery.